Switch, the leader in electronic claims delivery in the South African healthcare market, is a subsidiary of Bytes Healthcare Solutions (formerly known as Digital Healthcare Solutions), formed in 2001 following the merger between Mediswitch and QEDI.

Switch’s value-add services and solutions offer healthcare service providers instantly improved cash flow and reduced administration costs through real-time and batch claims processing. With links to 98% of South Africa’s healthcare funders, the company currently services over 2 400 pharmacies and around 8 000 general practitioners.

Switch is at the forefront of technology developments aimed at the local healthcare market and has concluded partnerships with the leading developers of medical practice management software to ensure seamless transacting capability. The company’s focus on customer service and transactional confidentiality is backed by state-of-the-art Customer Relationship Management (CRM) and security technology.

Headquartered in Midrand, Switch has offices in Cape Town and Durban and its switching system handles over 6 million medical claims per month.